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Plus, there were lots of hard surfaces (windows, drywall ceiling) that contributed to echoes. I bought the Soundstation VTX 1000 to replace an older original model Soundstation Premier. The conference room it was being used it in was about 30 feet by 20 feet. Other parties reported they we were inaudible when using the old Soundstation. With the VTX, other parties say they can hear us better, but personally, I think it's still not great - but I think that's more a function of the room dynamics than the phone itself.
We often had to ask people to speak up and repeat what they said, and people sometimes had trouble understanding us. It has minimal features, only supports one line, etc.2) With the subwoofer, power supply, phone lines etc. We are a small company that frequently gets short-term contracts with much larger companies. Great sound quality is that important.And great sound quality is what this phone has. Many people will probably be more than satisfied with one of Polycom's lower-priced products, which I have used and are also excellent. When you need to build a working relationship quickly over the phone that's a problem.Since we got this phone these problems are gone. You can hear subtle tone-of-voice changes that might be missing from a conventional phone conversation, but can really make a difference when you're trying to negotiate a contract or close a deal.The only downsides to this phone are:1) It's a conference phone, not a desktop phone.
Use a couple of Cable Turtles to organize them or they'll drive you wild. That means we have to ramp up quickly, communicating with executives and other contacts we may never meet personally, and may only work with for a short time.Before we got this phone, we tried to use the tinny, inadequate speaker-phone feature on our AT&T business phones. there are a lot of wires. Conference calls go faster and smoother, meetings are over sooner, and our communication with clients is better. It not only makes people's voices sound clearer, it makes them seem more human and present. In a good design choice, only one cable goes to the unit that sits on your conference table; the woofer stays on the floor next to the power supply.3) The price is pretty high. But when communication is key to your business, it's worth spending more to have the best, and this phone is it.
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